DrayGo AI
Automation Library

70 things DrayGo AI can do for you — automatically

Every automation below runs on a module that already exists in the DrayGo platform — from quoting and terminal appointments to demurrage disputes, carrier onboarding and driver pay. Turn on the ones you need.

70
ready automations
11
operational areas
13
AI products
75+
DrayGo modules used

Quoting & sales

Turn every rate request into a priced, sent and followed-up quote.

8 automations

Email rate request → instant quote

  1. When rate request email arrives
  2. AI extract lane, price with the quote calculator, check margin
  3. Itemised quote sent in < 30s
Quote CalculatorEmail
AI Instant Quote

WhatsApp / SMS quoting

  1. When customer messages a lane
  2. AI ask for missing details, then price it
  3. Quote card in the chat
Quote CalculatorTwilio SMS
AI Chat Assistant

Website instant-quote widget

  1. When visitor fills the calculator
  2. AI verify by OTP, price, capture as a lead
  3. Quote + qualified lead
Frontend CalculatorOTP
AI Instant Quote

Quote follow-up

  1. When quote still SENT after 48h
  2. AI write a personalised nudge; offer price-to-win
  3. Higher quote win rate
QuotesEmail
AI Automation Workflows

Quote expiry & re-price

  1. When quote nearing valid-until date
  2. AI re-price with today’s fuel and tolls
  3. Fresh quote, no stale prices
QuotesFuel Prices
AI Instant Quote

Accepted quote → job

  1. When shipper accepts quote
  2. AI create job with all fields from the quote
  3. Job on the load board instantly
QuotesJobs
AI Automation Workflows

Port-to-port & intermodal pricing

  1. When request for port-to-port or rail move
  2. AI apply port-to-port and intermodal county rates
  3. Correct price for every move type
Port to PortCounty
AI Instant Quote

Lead enrichment for sales

  1. When new importer / shipper detected
  2. AI enrich from scraped importer, shipper and vessel data
  3. Sales-ready prospect list
ImportersShippersCompanies
AI Analytics & Rate Intelligence

Booking & terminal appointments

From delivery order to booked slot without re-typing or rejected appointments.

6 automations

Delivery order → job

  1. When DO / arrival notice received
  2. AI read 12+ fields, validate container check digit
  3. Job created, nothing typed
JobsDocuments
AI Document Intelligence

Release watch → auto-book

  1. When container released, no holds
  2. AI pick lowest gate-wait slot before LFD
  3. Appointment booked automatically
Terminal AppointmentsTracking
AI Container Booking & Appointments

Appointment eligibility pre-check

  1. When slot selected
  2. AI check customs/freight holds, LFD, TWIC, hazmat & reefer move type
  3. No rejected appointments
Carrier AppointmentsDriver Fleet
AI Container Booking & Appointments

Overweight & permit handling

  1. When gross weight over legal limit
  2. AI add overweight charge, request state permit
  3. Legal move, correct price
OverweightPermits
AI Container Booking & Appointments

Dispatch & load board

Cover every load with the right carrier, fast.

6 automations

Smart carrier invite

  1. When job posted
  2. AI rank carriers by lane fit and compliance, invite top 8
  3. Bids within minutes
Load BoardBids
AI Carrier Matching & Bids

Bid scoring & auto-accept

  1. When bid received
  2. AI score price, ETA, reliability; accept if rules met
  3. Best bid accepted, others expired
Bids
AI Carrier Matching & Bids

Driver Express hot loads

  1. When urgent / hot / hazmat / reefer load
  2. AI push to nearest available qualified drivers
  3. Hot load covered fast
Driver Express
AI Carrier Matching & Bids

Bulk load import

  1. When spreadsheet of loads uploaded
  2. AI clean, validate, de-duplicate and post
  3. Hundreds of loads posted in minutes
Loads Import
AI Carrier Matching & Bids

Urgent-status escalation

  1. When pickup date approaching, still unassigned
  2. AI mark urgent, widen invite radius, alert dispatcher
  3. No load left uncovered
JobsNotifications
AI Automation Workflows

Driver assignment

  1. When carrier accepts
  2. AI pick nearest compliant driver with HOS available
  3. Driver assigned and notified
Driver FleetDray ELD
AI Driver & Fleet Copilot

Tracking & visibility

Predict, don’t react.

7 automations

Predicted ETA

  1. When any tracking event
  2. AI re-predict arrival from vessel, terminal and GPS data
  3. ETA with confidence score
Container TrackingVessel
AI Smart Tracking

Vessel delay → reschedule

  1. When vessel ETA slips > 12h
  2. AI find affected pickups, move appointments
  3. No wasted driver trips
Vessel ScheduleTerminal Appointments
AI Smart Tracking

Hold detection

  1. When customs / freight / fee hold appears
  2. AI alert the responsible party with the fix
  3. Holds cleared before LFD
Container Tracking
AI Smart Tracking

Geofence arrival & departure

  1. When truck enters / leaves a geofence
  2. AI update job status, start/stop timers
  3. Status without driver taps
GeofenceLive Tracking
AI Smart Tracking

Detention clock

  1. When arrival at pickup or delivery
  2. AI run free time, warn before it ends
  3. Detention captured and billable
TrackingAccessorial Charges
AI Smart Tracking

Customer live link

  1. When job dispatched
  2. AI send consignee a tracking link and proactive updates
  3. Fewer “where is it?” calls
Live TrackingNotifications
AI Chat Assistant

Demurrage, per diem & empties

Stop paying for time and miles you don’t have to.

8 automations

Per-diem invoice audit

  1. When SSL per-diem invoice received
  2. AI verify each line against events and contract
  3. Only valid charges approved
Perdiem Intelligence
AI Demurrage & Per-Diem Intelligence

Dispute package builder

  1. When invalid charge found
  2. AI bundle timestamps, geofence evidence and calculation
  3. Dispute ready in < 2 min
Perdiem IntelligenceGeofence
AI Demurrage & Per-Diem Intelligence

Documents, inspections & claims

Paperwork read, validated and filed automatically.

5 automations

POD capture

  1. When driver photographs POD / signature
  2. AI read, timestamp and attach to the job
  3. Proof of delivery in seconds
JobsSignatures
AI Document Intelligence

Inspection damage detection

  1. When trailer / chassis / container photo
  2. AI detect and log defects
  3. Damage recorded before it’s disputed
Inspection Reports
AI Document Intelligence

Cargo claim intake

  1. When claim submitted
  2. AI extract items, values and photos; classify claim type
  3. Ready-to-review claim
Cargo Claims
AI Document Intelligence

Claim triage

  1. When new claim
  2. AI match to job timeline and inspections, suggest liability
  3. Faster, fairer claim decisions
Cargo ClaimsTracking
AI Document Intelligence

Compliance & onboarding

Every carrier, driver and truck verified — continuously.

8 automations

Driver credential expiry

  1. When 30 / 7 / 1 days before expiry
  2. AI SMS + push with upload link; read the new document
  3. Zero expired dispatches
Driver Fleet
AI Compliance & Carrier Onboarding

Drivers & fleet

A copilot for every driver and fleet manager.

6 automations

HOS forecasting

  1. When dispatch planning
  2. AI predict remaining drive time per driver
  3. No HOS violations
Dray ELD
AI Driver & Fleet Copilot

Voice DVIR

  1. When pre / post-trip inspection
  2. AI driver speaks defects; AI files the DVIR
  3. Inspection in 3 minutes
Compliance (DVIR)
AI Driver & Fleet Copilot

Fuel receipt → IFTA

  1. When fuel receipt photo
  2. AI read gallons, state, price; log for IFTA
  3. IFTA quarter auto-prepared
IFTA Tax ReportFuel
AI Driver & Fleet Copilot

Overtime & pay calculation

  1. When job completed
  2. AI compute hours, OT, bonuses and deductions
  3. Pay explained per job
Overtime
AI Driver & Fleet Copilot

CDL English coaching

  1. When driver opens training
  2. AI adaptive lessons and practice tests
  3. English proficiency passed
CDL English Training
AI Driver & Fleet Copilot

Driver next-stop assistant

  1. When driver asks in chat
  2. AI answer next pickup, gate wait, paperwork
  3. Fewer dispatcher calls
JobsTerminals
AI Chat Assistant

Billing & payments

Every accessorial billed, every invoice paid.

6 automations

Delivered → invoice

  1. When POD filed
  2. AI collect accessorials from the timeline; draft invoice
  3. Same-day invoicing
Billing StatementsAccessorial Charges
AI Billing, Invoicing & Settlement

Pricing data & insights

Keep every rate, surcharge and report current.

5 automations

Terminal congestion fee update

  1. When congestion trend changes
  2. AI suggest congestion fee per terminal
  3. Congestion priced in
Terminal Operational Metrics
AI Analytics & Rate Intelligence

Lane rate recommendations

  1. When monthly
  2. AI analyse win/loss per lane, suggest rate changes
  3. Win more at better margin
QuotesTerminal Rates
AI Analytics & Rate Intelligence

Support & communication

Every question answered, every party informed.

5 automations

Support auto-triage

  1. When new support conversation
  2. AI classify, detect urgency, answer from Help Center
  3. 68% resolved without a human
Support CenterHelp Center
AI Chat Assistant

Agent reply suggestions

  1. When ticket handed to a human
  2. AI summarise and draft the reply
  3. Faster human support
Support Center
AI Chat Assistant

Multilingual messaging

  1. When message in any language
  2. AI translate both ways in chat and SMS
  3. Every driver understood
ChatTwilio SMS
AI Chat Assistant

Masked driver calls

  1. When shipper taps “call driver”
  2. AI connect via masked number, log the call
  3. Privacy kept, call recorded on the job
Calls
AI Chat Assistant

Help article generation

  1. When same question asked 10+ times
  2. AI draft a Help Center article for review
  3. Self-service grows itself
Help CenterFAQ
AI Chat Assistant

Which automations would save your team the most?

Open the matching module in your DrayGo account and switch the automation on — start with the step your team repeats most.

Go to DrayGo Explore AI products